24/7 emergency call-outs
Emergency line open now · 24/7
Emergency roof repairs, 24/7
Water coming in? Tiles blown off in the storm? Call now. A roofer, not a call centre, will answer and get someone to you fast.
Tap to call our emergency line
01XXX XXXXXX
Can’t talk right now?
2–4 hrs
Typical response time across [Your Town] (sample)
24/7/365
Nights, weekends and bank holidays included
Same day
Make-safe and tarping to stop further damage
While you wait
What to do right now
Follow these steps to limit the damage and keep everyone safe until we arrive.
1
Move valuables and furniture
Get electronics, rugs and anything precious out of the way of the water.
2
Catch the drips
Put buckets, bowls or towels under the leak. Empty them regularly.
3
Make electrics safe
If water is near lights, sockets or the fuse box, switch off the power to that area at the consumer unit.
4
Keep clear of bulging ceilings
A sagging ceiling can hold a lot of water. Keep people and pets away from it.
5
Take photos for your insurer
Photograph the damage inside and out (from the ground) before anything is moved or repaired.
6
Call us on 01XXX XXXXXX
Tell us what you can see. We’ll give you an arrival time and advice while you wait.
Never go on the roof yourself
Wet, storm-damaged roofs are lethal. Stay on the ground and leave it to us. We arrive with the right access equipment, tarpaulins and materials to make it safe.
When we arrive
Make safe today. Fix it properly after.
01
Make it safe
Tarpaulin, temporary tiles or sheeting to stop more water getting in.
02
Photo report
Photos and notes of the damage that you can send straight to your insurer.
03
Fixed quote
A fixed written price for the permanent repair, with no call-out surprises.
04
Permanent repair
We come back, usually within days, and fix the roof properly.
Response times
How fast can we get to you?
Typical emergency response times by area. Sample figures for placeholder towns.
Emergency FAQs
Common questions in an emergency
How quickly can you get to an emergency?
What should I do if my roof is leaking right now?
Water coming in? Call now.
Our emergency line is answered 24/7 by a roofer. We’ll tell you when we can be there and what to do in the meantime.